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Posts Tagged ‘VoIP deployment

"Many customers looking to implement a VoIP solution for the first time have absolutely no idea how critical a clean data path is to its usability. We use PathView and PathView Cloud to get an in-depth look at a customer's network health. It's like an MRI for their IT departments." – Eric Knaus, president of RonEK Communications

How are you ensuring a successful transition before plugging in the first phone?

VoIP, Video and Unified Communications are highly cost-effective network services. While your wallet may be breathing a sigh of relief, your network is about to get the wind knocked out of it by the  weight of VoIP and video conferencing services. Network performance is dependent on existing applications and user activity so network engineers implementing VoIP must take this into account.

In the past, enterprise companies dedicated a separate network or connection specifically for VoIP. If the phones don’t work, your business stops. For many organizations, adding to the existing network demand and performance challenges is unrealistic.

Throwing VoIP onto a network without pre-assessing is like jumping into a pool without checking for water (ouch!). Without a full comprehensive inspection of your surroundings, the results will be painful.

As VoIP moves toward a standard application regardless of business size, network engineers are forced to piggy back VoIP onto the existing infrastructure. And for any network engineer who wants to maintain the performance of existing applications AND ensure the performance of the new VoIP services, a pre-deployment network assessment is critical

An Effective VoIP Assessment will:

• Measure the call load capability of the network

• Identify the faults and shortcomings of the network

• Provide a holistic view of the network’s ability to handle data and voice traffic

• Lower the project’s cost estimates

• Verify service level agreements (SLAs)

• Eliminate the network as a gating factor in the VoIP project

A functioning network does not always equal a prepared network. Issues in the infrastructure may not be visible until the weight of a VoIP implementation crushes it.

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But where are the problems that are going to obstruct VoIP performance?

Three key benefits to conducting Advanced Network Assessments:

1. Test how well the network will perform without deploying a single device. VoIP pre-deployment assessment should look at the current state of the converged network, evaluate its ability to support VoIP and identify the dysfunctions that are restricting performance and the requirements to meet call load need.

2. Look at the life-cycle of your network in relation to VoIP. Generate call loads over days or weeks to take into account on and off peak network services. See in real-time how scheduled back-ups, data uploads and periodic events will affect voice quality.

3. Simplicity. Take it one site at a time. If the company decides to bring on a new location, your assessment process should not start from scratch.

Pre-deployment assessments should be done prior to purchasing or deploying any VoIP equipment or making any upgrades. Get yourself a complete analysis of the end-to end data network, recording important measurements such as bandwidth, utilization, throughput, loss, jitter, latency and MOS. A proper assessment will identify and isolate faults on the network that currently inhibit application performance.

PathView Cloud will ensure a successful VoIP deployment and ongoing performance. PathView Cloud generates a series of packet bursts that are placed on the network in a proprietary manner and collect the information required for a full analysis of the involved network segment from end-to-end

Want to learn more? Visit AppNeta or do a FREE pre-assessment on your network today with the 14-day free trial!


I was recently reading an interesting article on Network World’s website about VoIP and SMBs.  Much of what they reported is consistent with feedback we hear every day from our PathView customers – namely, VoIP provides some great value to their business but there are some serious issues that give many companies pause before adopting it and provide challenges to those who have deployed VoIP.

So what are the values of VoIP? According to the Network World article, 31% said that cost savings is their top reason. Many small businesses are facing decreasing budgets and increasing demands from end users. VoIP solves both of these challenges for network managers – lowering costs and improving telephony services.

So, why aren’t even more SMBs making the move to a VoIP system? Respondents to the Synergy Research survey cited the lack of in-house expertise in managing VoIP networks as the number one barrier to deploying VoIP – lack of network expertise was even more worrisome than security!

Many small businesses, and even larger companies, cannot afford or maintain a full time in-house expert staff to pre-assess the network to know whether it can handle a VoIP deployment, provide continuous monitoring to ensure VoIP’s working properly once deployed and troubleshoot problems rapidly when they arise.  This is where PathView and the PathView microAppliance come in and where many of our SMB customers or MSPs servicing them see great value.  PathView offers IT organizations an expert tool with all of these capabilities bundled into a low cost, easy-to-use and easy-to-deploy solution. It provides the network expertise that is missing in many smaller organizations and reduces the risks of new VoIP deployments.

Interested in trying it for yourself? Sign up for a free PathView account trial here.

Read more about SMBS looking to VoIP deployment here.

Last week we announced the newest Powered by PathView Partner – RonEK communications, a leading provider of VoIP solutions and network consulting services. RonEK is now leveraging Apparent Networks’ PathView Solutions to provide proactive network monitoring, troubleshooting and reporting services to its customers.

Eric Knaus, co-founder of RonEK, has found that many of his remote customers have been frustrated by poor call quality and frequently dropped calls. One customer had just put in a new PBX and was moving over to Session Initiation Protocol (SIP). When they were running VoIP, they found themselves facing several performance problems including more than 20% packet loss.

Using PathView, Eric and his team was able to pinpoint exactly where the problem was occurring and why. With the data he monitored using PathView and the customized PathView reports, Eric identified the carrier’s network as the problem.

Want to read more about RonEK’s success using PathView? Check out the full case study here –  try PathView for free on your network.

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