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Posts Tagged ‘Pathview Cloud Network Management tool

Desktop and application virtualization offer a more efficient approach to PC management, offering reduced administrative, hardware and energy costs, along with stronger security. Virtual desktop infrastructure (VDI) can also improve productivity, by enabling users to access distributed applications remotely from any client device.

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The expanding virtual workforce, growing popularity of mobile devices, and ongoing IT belt-tightening have combined to make VDI one of the most critical IT services for organizations of all sizes. But, in order to realize the benefits of virtual desktops, you must be able to ensure the performance of the access network that connects remote clients to the virtual infrastructure. Most applications that are being virtualized were not designed for remote access in the first place. So when network performance   falters below acceptable thresholds, applications become sluggish, freeze and finally disconnect – leaving users aggravated and unproductive.

Unfortunately, many VDI deployments are hampered by frustrating and hard-to-identify network performance problems. SNMP-based network management tools can only provide information on the devices that a company manages directly, rendering them unhelpful with troubleshooting network performance issues along the VDI service path. Traditional “netflow analysis” solutions are costly, difficult to deploy and manage, and consume massive amounts of bandwidth, making them unsuitable for remote sites.

What is required for managing network performance for VDI deployments is the ability to assess, continuously monitor and remotely  troubleshoot network performance from a virtual or physical system to any other target – across LANs (wired or wireless…), WANs and even public networks. Application engineers must be able to:

  1. Pre-Assess the customer network to understand if the current network is ready (or not) for VDI deployment in order to set expectations and resolve any issues proactively.  The assessment needs to understand the specific operational requirements of the selected VDI vendor.
  1. While assessments are a key first step, they are only good for a given point in time and networks are very dynamic in nature.  Therefore to assure success, continuous monitoring of key network performance indicators (KPIs) that are critical to the successful delivery of VDI services is essential. These include total, consumed and available capacity, network utilization, latency, packet loss and jitter.   It’s vital that the monitoring be able to understand the network in totality (i.e., in the same way the VDI infrastructure will leverage the network…) and not affect production VDI network traffic.
  2. Compare real-time network performance with the KPI values that virtual desktop services need to function properly, in order to ensure overall Quality of Service.  When differences do appear, alert key operations staff to any SLA violations and enable intelligent diagnostics to understand the where and the why in order to reduce meantime to repair. AppNeta has the experience and expertise to know the exact performance thresholds needed for all major vendors to assure success with the VDI performance.

How can network engineers gain a real-time view into network performance between remote users and virtualized servers – and respond more quickly to their frustrated end users? AppNeta’s PathView Cloud technology offers instant value and immediate insight to identify whether the cause of poor performance resides along the network or within the VDI. By enabling the proactive monitoring of access networks against KPIs, PathView Cloud lets you troubleshoot and pinpoint the performance problems of virtualized applications at remote sites so you can ensure QoS for users.

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Software industry has changed; free PathView Cloud tool shows how

Not long ago, lots of software companies were focused on developing big solutions and selling them to the biggest customers they could. Board members and senior management wanted deal sizes that were high and trending higher. So field sales people went big game hunting.

With the focus on “big,” sales processes were long, involved and expensive affairs. They often involved expensive marketing programs at the front end. Next came multiple, in-person sales calls, six-to-nine month pilot programs and months-long implementation processes.

It all added up to a lot of time, money and energy being put forth before people actually experiencing a problem got the help they needed from the software that could solve their problem.

Over the past two to three years, this enterprise software sales model has been completely turned on its head. Companies are succeeding today by making more software – albeit in smaller packages – directly available to more people, more quickly and easily.  And these smaller tools are being offered at way more affordable price points – or often for free. It’s the democratization of the old enterprise model.

With our new PathView Cloud network management tool now available as a free hosted service, Apparent Networks has fully embraced the new software sales model.

For those who are not familiar with PathView, PathView is a new network management tool that measures the performance of complete network paths from source to destination, including segments that pass through service providers’ and carriers’ networks. PathView Cloud provides all the unique network visibility and management capabilities with the convenience and affordability of a hosted service.

We firmly believe that once customers experience what PathView Cloud delivers, they will eventually upgrade to our higher-level PathView product offerings.  But in the meantime, we’re perfectly happy to put the free PathView Cloud tool in customers’ hands so they can quickly get value form the product and solve some of their nagging network difficulties.

We think a little democracy in the software sales process is a very good thing.  It will let users resolve their problems more readily.  And it will ultimately help software development companies like Apparent Networks.

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