AppNeta | The Path

Archive for the ‘FlowView’ Category

Today’s business services are increasingly dependent on predictable network performance and availability. At the same time, changes to network infrastructure  – such as the addition of IP-based services like VoIP, video conferencing and Software-as-a-Service (SaaS); the proliferation of Wi-Fi-connected devices; unmanaged elements such as streaming audio– all mean that performance requirements for your customers’ critical applications demand a much higher level of service delivery and quality assurance.

Recurring-RevenueFor MSPs, your ability to provide continuous insight into customers’ dynamic network infrastructure is critical to delivering your existing services and ensuring a quick, effective response to customer performance problems. Some key elements to assuring performance for your customers’ networks and building your business at the same time include:

— Providing monthly reporting and immediate performance alerts when issues arise.

— Differentiating your business by moving from a traditional, break-fix engagement model based on remediating failures to a proactive, strategic service tailored to customer needs.

— Reducing trouble tickets;  eliminating truck rolls and on-site engineers

How can your business transition from break-fix troubleshooting to continuously and proactively managing your customers’ network infrastructure?

PathView Cloud offers remote site network and application performance monitoring that delivers exceptional network insight, alerts, reporting and troubleshooting, from one integrated network performance management solution.

Here are three easy ways MSPs can use PathView Cloud to get started with new remote, continuous network performance monitoring services:

#1: Network health assessments

Proactive network assessments are a great way to highlight network issues, while showing your customers the value of continuous network performance monitoring. PathView Cloud lets you deliver not only comprehensive, point-in-time assessment reports, but also continuous assessments over a business cycle (e.g., seven to fourteen days). This information can lead directly to a managed services discussion.

#2: “Top talker” reporting at remote sites

Who is doing what on your customer’s network? PathView Cloud enables you to give customers periodic (e.g., monthly) net flow reports that deliver valuable insight into who and what is consuming network bandwidth. Like a network assessment, this information can illuminate network issues while also presenting an ideal opportunity to discuss managed service options.

#3: Cloud services readiness assessment

Assessing a customer network’s readiness for cloud services is a simple undertaking with PathView Cloud. AppNeta recommends running such assessments for seven days to capture a full business cycle. A pre-deployment assessment can save your customers significant time and money by providing a holistic view of their network’s ability to handle additional traffic, as well as identifying ongoing and  transient network issues. It also facilitates a discussion of the value of continuous monitoring services post-deployment to validate and ensure compliance with SLAs.

More and more MSPs are using PathView Cloud to realize ongoing revenue streams from unmatched remote site performance visibility and continuous network assessment offerings.  Check out the live PathView Cloud demo, or try PathView Cloud on your network today with a free 14-day trial!


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Listening to the radio at work used to be just about keeping the volume down. But with the skyrocketing popularity of Pandora, Vevo.com, Shoutcast, SoundCloud and other Internet radio services, the issue has become one of exhausting scarce bandwidth on overtaxed corporate networks.

Employees are accustomed to enjoying Internet radio services at home, and many no doubt access them at work without even thinking about it. But streaming audio over the company network basically amounts to continuously downloading an endlessly large file. To those sessions, add the viewing of YouTube, CNN, ESPN, millions watching the Masters and NCAA tournament online during business hours, plus some Skype online video conference calls, and even the most robust network can take a major performance hit.

If enough people are consuming streams of web-based media, especially at peak times, your business may be maxing out its available Internet bandwidth, leading to lost productivity in the form of desperately slow SaaS applications, dropped VoIP calls and crashing virtual desktops.

It can be difficult to police these bandwidth intensive connections with traditional network tools, because they are going out from inside the firewall. And simply blocking streaming video and/or audio on the network is often not a good solution because employees increasingly need access to these rich media information sources to do their jobs.

How can you know where your bandwidth is going and how your network is performing – not only at the home office but also at remote sites? What’s needed are performance management solutions  that can 1) detect and notify you about network performance degradation and spikes in bandwidth utilization in real-time, and 2) give you visibility into what applications are running on the network and what IP addresses are associated with them. On (hopefully) rare occasions you will also want the capability to automatically capture the packets that are being downloaded, for detailed forensic analysis.

With its recent introduction of the FlowView add-on module to the PathView Cloud service, Apparent Networks now offers the only integrated solution that can cost-effectively gather all this remote performance management data across the distributed enterprise. FlowView enables network engineers to understand who is going where and doing what on the internet in real time. With this insight, there is a complete picture of network traffic and bandwidth consumption causing serious application performance problems and failure.

Enabled by the free, zero administration Pathview microAppliance, the PathView Cloud solution requires no special hardware and uses almost no bandwidth. Its remote analysis interface is simple and secure.

To learn more about remote performance management and the PathView Cloud solution, visit www.apparentnetworks.com.


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